To serve you better, our staff has completed a professional Dog training course, as a result, we have made improvements to both our procedures and our day to day operations relating to the daycare/sleepovers. We wil be applying the following new techniques and working with your dog(s) going forward: • Behaviour at home and at daycare • Become better listeners • Playing in a controlled environment • Respect others space, dogs/people incl. • Learn their limits • Engage in good/safe play • Manners • Resource guarding Changes to our procedures are as follows: Monday to Friday – Dogs must be dropped off for Daycare or Sleepover before 11am. The previous quiet times no longer apply. You can now pick your dog up anytime during the day before closing Saturday & Sunday – Dogs may be dropped off any time during the day except quiet times Noon to 1pm and 2pm to 3pm. You can pick your dog up anytime during the day before closing New gates: New gates have been installed at certain check-points to improve the flow and safety in and out of the yards